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El Paso County clerk reports smoother Core 21 rollout, experiments with voter-roll cleanup and kiosk expansions
Summary
Clerk and Recorder Steve Schliker told commissioners the Core 21 motor-vehicle rollout has stabilized operations, with the office serving 15,000 customers in 10 days and average wait times under 37 minutes, and described Experian-assisted voter-roll cleanup and plans to expand kiosks and kiosk driver-license renewals within 90 days.
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Steve Schliker, El Paso County Clerk and Recorder, told the Board of County Commissioners on March 3 that the county’s transition to the statewide Core 21 motor-vehicle system has proceeded with fewer outages and significant customer demand. “Our team has served more than 15,000 in‑person customers in just 10 days,” Schliker said, and added the office has maintained an average wait time of less than 37 minutes during the initial rollout.
Schliker said branch lobbies experienced heavy traffic — more than 2,000 customers on Feb. 18 when services reopened — but that staff preparation reduced wait times substantially and that kiosk transactions now total roughly 110,000. He highlighted MV Express service for active‑duty military and said the county handled roughly 11,600 military transactions through that program.
The clerk described two election‑related initiatives: a free property‑protection program (about 40,000 signups over the last two months, he said) and an Experian-based voter‑roll cleanup process that recently prompted about 150 people to confirm they no longer live in the county within 30 hours of outreach. “We reached out to voters who did not participate in the 2025 coordinated election and had email addresses on file,” Schliker said, explaining that valid responses permit the county to update the rolls under federal law.
Schliker warned commissioners that pending legislation restricting government purchase of third‑party data could impede voter‑list maintenance and said he had urged bill sponsors to consider consequences for motor‑vehicle and other county services that rely on vendors. He also said the county is testing technology to allow kiosks to process driver‑license renewals and expects that capability within about 90 days, pending vendor and state coordination.
Why it matters: The clerk’s presentation ties operational service levels (wait times, kiosk options) to the county’s capability to deliver election, motor‑vehicle and public‑safety functions. The Experian cleanup and any state law changes affecting third‑party data could alter how the county maintains voter records and manages tax and address accuracy across services.
What’s next: Schliker said he will continue vendor negotiations for expanded kiosk services, coordinate with the Department of Revenue on possible additional licensing support, and monitor legislation affecting use of third‑party data.

