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HRSA officials outline OPTN modernization plan, stress continuity and multi‑vendor contracting
Summary
HRSA staff updated the OPTN board on a three‑phase modernization plan—building internal capacity, assessing independence and transitioning to a multi‑vendor system—stressing continuity of patient safety operations and new public dashboards; HRSA said legal and contracting steps remain ongoing.
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Brianna, speaking for HRSA’s Division of Transplantation, briefed the OPTN board on the agency’s ongoing OPTN modernization work and the short‑term bridge period after the December contract transition.
HRSA described a three‑phase plan: (1) strengthen internal HRSA programmatic capacity including staffing and a new data analytics team; (2) conduct independence assessments and discovery work to inform governance and operations; and (3) implement a modular, multi‑vendor environment for OPTN services so contracting changes do not disrupt core functions. Brianna highlighted recent deliverables including a new website, expanded analytics dashboards and an OPTN 411 call line.
HRSA officials emphasized that critical system functions — patient safety reporting, the matching system and core operations — were maintained during the contractor transition and that the agency has contingency playbooks to avoid service lapses. Brianna said HRSA is working to shorten public‑comment batching and to improve communication with the OPTN community following a late‑December transition that caused concern among members.
Board members raised questions about messaging, the experience of the HRSA team, and whether public dashboards should include Spanish language options; HRSA staff said they would follow up on those suggestions. HRSA also noted it has contracted with a core operations vendor for matching and committee support and is planning additional vendor transitions in early 2026.
The board received the briefing for situational awareness; no board vote was taken on the modernization plan at this session.

