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Veteran service officer reports surge in claims, housing work and focus on veteran suicide prevention
Summary
County veteran service officer Aaron said his office rose to 3.0 FTE and handled more than 8,000 interactions in 2025. He described PACT Act-driven increases in claims and retroactive payments, efforts to expand surviving-spouse (DIC) benefits outreach, partnerships to support veteran housing, and suicide-prevention work after seven veteran suicides were recorded in the county in 2025.
Aaron, the county’s veteran service officer, briefed the Health & Human Services Committee on recent trends and priorities for the Veteran Service Office (VSO). He said the office increased to 3.0 FTE and that caseloads rose: 2025 interactions (appointments, calls and emails) totaled about 8,149. He attributed substantial increases in claims and retroactive payments to implementation of the PACT Act and related federal changes.
Aaron described outreach on…
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