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Board reviews Kelly Education plan to outsource substitute staffing, projected to boost fill rates
Summary
District leaders and Kelly Education representatives described a proposed managed substitute staffing model intended to raise same-day fill rates toward 95%, recruit and train local substitutes, and convert existing substitutes into a centralized system; board members pressed on costs, staff time, benefits, and special-education coverage.
Volusia County School Board members spent substantial time at the May 12 workshop on a proposal to contract with Kelly Education to manage the district’s substitute and paraprofessional staffing.
Dr. William Reer, the district’s executive director for human resources, said the district manages roughly 70,000 absences a year and that unfilled classrooms and same‑day calloffs impose instructional disruption and added costs. Kelly Education representatives said they would transition the existing substitute pool to Kelly, grandfather credentials, recruit locally to expand the pool, provide onboarding…
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