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Hayward departments outline service impacts as budget cuts and vacancies bite
Summary
Police, fire, public works, public works utilities and library directors told the council that staffing reductions and vacancy management have lengthened service response times and deferred some programs; police reported declines in several crime categories even as vacancies constrain follow‑up work.
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Department heads told the Hayward City Council on May 12 that workforce reductions and vacancy management are already affecting city services and that some impacts will persist into FY2027.
Police Chief Brian Matthews said the department is operating with roughly 48 vacancies (about 27 sworn officers and 21 professional staff including dispatch), expects additional retirements and has tightened overtime and shifted patrol beats to maintain response levels. He also reported year‑over‑year declines in key crime categories — for example a 23% reduction in homicides and a 28% reduction in robberies — which he attributed in part to technology, targeted enforcement and prosecutions. The department plans a parking enforcement pilot starting in July to help address chronic downtown parking complaints and is evaluating a drone “first responder” concept for situational awareness.
Fire Chief Hamre said staffing reductions have reduced redundancy on engine companies, deferred certification and specialized training and increased pressure from simultaneous calls in busier districts. The department is prioritizing accreditation, succession planning and investments in interoperable incident‑management technology.
Public Works and Utilities staff outlined major capital and grant pursuits (including WIFIA and SRF for the wastewater plant) and said they freed $5 million for La Vista Park through value engineering. Maintenance services warned nonurgent requests such as illegal dumping and graffiti abatement will see longer response windows (from same‑/next‑day to 72–120 hours in some areas). The department plans a compact bike‑lane sweeper delivery this month and replacement of aging vehicle lifts in fleet over the next several years.
Library Director Adelman said staffing losses forced cuts to weekend coverage and the loss of digital subscriptions (Hoopla and Kanopy). The library’s two bookmobiles are largely inactive because operating them requires additional staff; the director said the Friends of the Library and literacy fundraising groups are reorganizing to explore private funding and that staff is compiling operating cost estimates to evaluate returning the vehicles to service.
Multiple department leaders said they are pursuing grants and closely coordinating with IT to create dashboards and other data tools to better target scarce resources. Council members pressed staff for clear communication plans to inform residents about changes in service levels and asked for the cash‑balance and staffing detail to be brought back to budget and finance committees.
The council did not take formal action on departmental requests at the May 12 session; staff will return with more detailed fund reporting and proposals at future meetings.

