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Raymore approves priority services agreement with ServePro for municipal disaster response
Summary
Council approved the first reading of Bill 4035, a priority-services agreement with ServePro that gives Raymore priority access to remediation resources during large-scale municipal emergencies; no fee to enter the agreement, and ServePro pledged rapid response timelines in the contract.
Raymore City Council approved the first reading of Bill 4035 on May 11, authorizing a priority services agreement with ServePro to provide large-scale remediation services—such as water restoration and cleanup—at municipal facilities during disasters or emergencies.
Staff said there is no cost to enter the agreement; charges apply only if services are used. The contract grants Raymore priority status with ServePro if multiple clients request assistance during a regional event, and staff said the contract includes a response timeline (ServePro may respond within about one hour with staff onsite roughly four hours after request, per the contract language presented).
During council questions, members asked whether the agreement was unique to Raymore, which types of facilities would be eligible (staff said municipal facilities only), how pricing is controlled during high demand and whether insurance or FEMA/SEMA grants might offset upfront costs. ServePro representatives said the company uses industry-standard software to manage rates and can mobilize large crews and equipment for significant events.
Council member Ciro moved to approve the first reading; the motion was seconded and passed unanimously, 8–0. Staff recommended final approval on subsequent readings.
