Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Programs And Marketing topic
No spam. Unsubscribe anytime.
Board hears updates on South May remodel, transit-center restroom plans and free streetcar pilot
Summary
Trustees received program reports that phase one of the South May remodel is nearly complete and phase two will begin in mid-March; trustees approved plans to advertise bids for the transit center restroom remodel and heard marketing results, including a six-month free streetcar pilot and ridership milestones.
Trustees received program reports on March 6 covering the South May headquarters remodel, a transit-center staff restroom remodel and recent marketing and outreach efforts.
Capital projects staff said phase one of the South May remodel is nearly finished and phase two is slated to begin around March 16. Scope includes a 42-seat training room, updated dispatch and call centers, expanded operator lounge, private offices and acoustic sound baffling. Project budget increases and change orders were discussed earlier in the meeting.
Josh Pit, the senior project manager, and other staff presented final plans for the transit center staff restroom remodel, describing a doubling of stalls and sinks, relocation of the employee entrance and a new sink in the break room. The timeline presented: advertise for bids in March, award in May, construct June–January 2027. Trustees authorized advertisement for bids.
On marketing, Armando reviewed recent campaigns: the Downtown December free-ride promotion delivered roughly 22,000 weekend streetcar riders and culminated in a six-month free-streetcar pilot launched Jan. 5. Staff estimated earned media value of about $125,000 for the launch. The board also heard that Rapid Northwest surpassed 1 million riders for the calendar year and that the Thunder game-day shuttle has carried about 5,000 riders so far this season.
Why it matters: The facility updates aim to improve employee operations and reduce dispatch delays; marketing initiatives aim to grow ridership and public awareness ahead of major events. Trustees were invited to tour the remodeled building.
