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Residents and commissioners press for vendor accountability before renewing voter-data contract
Summary
Public commenters and commissioners raised accuracy, privacy, and process questions about a planned renewal of a county contract with Interactive Data for voter-roll matching; the court voted 3–1 to renew the contract while asking for additional details about error rates and handling of returned mail and provisional ballots.
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Several residents and election experts used the public-comment period to urge the court not to renew a county contract with Interactive Data LLC until the company answers accuracy and privacy questions. Speakers cited concerns that third-party databases retain consumer data permanently and can produce false matches that lead to eligible voters being flagged as deceased or otherwise at risk of cancellation.
Debbie Kratkkey and Ambika Chararma asked the court to explain what personal identifying information the vendor holds and whether the company could sell or otherwise reuse voter data. Kratkkey warned that third-party databases become "permanent assets" for the vendor and said that approval would be about "who gets to vote." Chararma, who identified a background in technology and machine learning, said voters have a reasonable expectation that the county—not a private firm—controls personally identifying voter records.
At the dais, county elections staff and commissioners discussed how the county currently handles suspected "deceased" matches. Staff said the county uses multiple data sources (county clerk records, Secretary of State lists, other states and counties) and that Interactive Data is one of those sources. Elections staff said the office sends an examination letter to flagged voters; of roughly 1.3 million registered voters, staff reported 214 instances in which a voter returned an examination letter saying they were still alive. If a letter is returned undeliverable without a forwarding address, staff said the voter registration record may be canceled under routine procedures, but provisional-ballot options exist at the polls and the county can reinstate canceled records during ballot processing.
Commissioner Matt Krauss pressed for metrics and asked for historical comparison data on false-positive flags prior to using Interactive Data. The clerk's staff said the Secretary of State also provides lists (for example, a large post-November list) and that maintaining a clean voter roll in a county of this size is operationally challenging.
Outcome: Despite the concerns raised publicly and during the dais discussion, the court approved the annual contract renewal for communication/tracing software with Interactive Data on a 3–1 vote; commissioners asked staff for follow-up information about the vendor's matching criteria, false-positive counts, and the process used when a mailed examination letter is returned as undeliverable.
Provenance: This account is based on presentations and public comments during the May 12 Commissioners Court meeting (topic introduced SEG 1998; final action and details recorded by SEG 3790).

