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Utica council approves renewed Intrado 911 service, budgets and water-safety contracts
Summary
Council approved a two-year Intrado 911 service agreement that raises annual costs and adopted budget transfers to cover the increase; the council also approved a five-year HydroCorp cross-connection control contract and several DPW infrastructure purchases.
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The Utica City Council voted May 20 to renew a core two-year agreement for Intrado Life and Safety, the city’s 911 service provider, and approved related budget reallocations to cover a higher-than-budgeted service fee.
Police Chief Clooney told council staff discovered the existing service plan had expired while Intrado continued servicing the system. He said the negotiated two-year agreement covers Sept. 20, 2025, through Sept. 20, 2027, with year-one cost $11,102.24 and year-two cost $11,490.82. "The first year increases from $9,110 to $11,102," he said, explaining the first year covers a catch-up period for services already provided.
Council approved the contract and authorized adjustments to the E911 expenditure line (fund GL 101-301-931-010) and a corresponding $2,000 reallocation from the police workers' compensation GL to cover part of the increase.
On water and infrastructure, the council approved a five-year contract extension with HydroCorp for the cross-connection control program beginning July 1, 2026. DPW Superintendent Diamond recommended the five-year option for price stability and said the vendor is widely used in neighboring communities.
Diamond also won approval to purchase meters and radios (quote B115938) not to exceed $24,600 for FY2027 to replace aging equipment that is causing estimated meter reads, and to replace out-of-service fire hydrants with a purchase and installation package not to exceed $4,800.
Why it matters: Renewing 911 service and addressing water-meter accuracy and hydrant reliability are near-term public-safety and service-delivery priorities. The council approved budget moves to absorb immediate cost increases while locking in service and equipment that officials said reduce operational risk.
Next steps: The mayor and police chief will finalize the Intrado agreement and the finance department will process budget transfers. DPW will issue purchase orders for the meters and coordinate hydrant replacement and HydroCorp contract implementation.

