Planning Commission approves two business sign applications, alerts public to permit‑invoice scam

The Planning Commission approved two separate sign applications during the meeting.

Mount Airy Wellness Center (423 E. Ridgeville Blvd.) Town staff reviewed the application and confirmed the proposed façade lettering and window graphics complied with the town's sign code (the proposed frontage and square footage were within limits). Will, the representative from Sunny Signs, said the submitted design reflected staff negotiations and that the window graphics were intended for wayfinding. The commission voted unanimously to approve the sign; the applicant was advised to coordinate permits and electrical work with staff.

Century Pre‑Owned Supercenter (402 Century Drive) Applicants from Century of Mount Airy submitted three signs: an illuminated reskinned monument sign (existing pedestal), a south‑facing channel‑letter building sign (LED backlit), and a non‑illuminated directional sign on a building face. Applicants said the monument sign is the same dimension as the prior dealer sign and would be reskinned and re‑illuminated. Staff recommended approval and commissioners unanimously approved the package.

Phishing warning During the Century application, the applicant reported receiving an email that appeared to be an invoice from the town for a permit fee (a $4,999 invoice). Staff and the applicant identified the email as malicious and warned members and the public to verify sender addresses and coordinate with town staff before making payments.

Why it matters: Sign approvals are a routine planning function but can affect business visibility and wayfinding. The phishing incident underscores the need for applicants to verify official town communications and for the town to advise permit applicants about official billing channels.

Next steps: Staff will issue the sign permits and coordinate any required county electrical permits with applicants.