Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Consumer Relief topic
No spam. Unsubscribe anytime.
Altoona council forgives $468.22 sewer fee after resident reports failed sump pump
Summary
The council approved forgiveness of $468.22 in sewer fees for a resident at 1021 9th Avenue NW after staff and the resident confirmed a failed sump pump caused the high usage; the council approved the request unanimously.
The Altoona City Council on May 4 approved forgiveness of $468.22 in sewer fees for a resident at 1021 9th Avenue NW after staff investigations and the resident’s report that a sump pump failure and a water-powered backup pump drove unusually high water use.
City Administrator Randy Pierce said staff had contacted the resident about the high usage, the resident reported a plumber’s visit and identified a failed sump pump whose backup required water to discharge the pit. Based on that information, the council voted unanimously to forgive the sewer charge.
The council did not attach additional conditions to the forgiveness. The resident’s follow-up responsibilities, such as repairs or proof of repair, were not specified in the meeting record.
