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Cumberland County officers say their priority is educating property owners, not punishing them
Summary
Three Cumberland County code enforcement officers told attendees that the department focuses on education and assistance, not enforcement for enforcement’s sake, and prefers explaining ordinances to issuing violations.
Three Cumberland County code enforcement officers introduced themselves and told attendees the department’s main goal is educating property owners, not punishing them.
Lee Campbell, a code enforcement officer with Cumberland County, opened the session by identifying himself. Amanda Lucas and Amber Moser also introduced themselves as code enforcement officers with Cumberland County.
A code enforcement officer said the biggest misconception in the community is that officers are "out to find people or to not work with people." The officer added that the department’s priority is education: "We would much rather spend, you know, 15, 20 minutes explaining the ordinance to the property owners versus 5, 10 minutes writing a violation." The officer stressed that staff "truly are a team" and that colleagues "quickly jump in to take care of it" when someone is overwhelmed.
The remarks framed code enforcement as an assistance-oriented operation focused on bringing properties into compliance through explanation and support rather than immediate penalties. There were no motions, votes, or formal actions recorded in the transcript portion provided.
The presentation concluded with an emphasis on staff collaboration and outreach as tools to reduce violations and ease property owners through compliance.
