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Mosinee Student Services outlines school-based counseling, Chromebook crisis chat and referral protocols
Summary
Student services staff described new partnerships to place counselors in schools, an online Chromebook crisis chat available through ClassLink, monthly anonymized usage reporting (~10 students/month), and a referral/notification protocol for concerning interactions.
At the Mosinee School District board meeting, student services presented recent steps to expand access to mental‑health supports for students.
The district is a member of the Marathon County School‑Based Counseling Consortium, which places counselors in schools to reduce missed class time for students seeing providers. The district contracts with Compass Counseling as the consortium partner; referrals begin at the school level, where counselors initiate the intake with partner providers.
Student services also described a district contract to provide an anonymous online crisis chat accessible via students’ Chromebooks and ClassLink. "Students can go in there and start chatting with a crisis counselor immediately," the presenter said, noting the service covers topics from peer conflicts to suicidal ideation. The district receives a monthly, anonymized report that shows interaction types; the presenter said the district averages about ten student contacts per month since launch.
When a chat raises safety concerns (for example, suicidal ideation), the provider notifies the district so staff can contact families and, if necessary, local emergency or crisis resources such as the Mosinee Police Department or Marathon County Sheriff’s Office. The presenter emphasized the service’s confidentiality and the district’s process for escalation: "If it does get to that level where it's concerning... the call comes to the district," the presenter said.
Board members asked how parents are notified and whether a medical referral is required; the presenter explained referrals come from the school via the school counselor and that the counseling is billed through the student’s insurance rather than the district. Board members recommended clearer parent communications about availability and use of the service.
The board thanked student services for the update and asked administration to include usage data and escalation procedures in future reports.
