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Commission moves minor administrative toll‑fee clarifications to public comment
Summary
The commission approved publishing clarifying language (no new fees) for administrative toll policies: define inactive Good To Go accounts at 21 months, clarify pay‑by‑plate language, clarify paper‑statement charges and a $5 reprocessing fee. Staff will take public comments and return in July for adoption.
The commission voted to publish proposed clarifying edits to posted administrative toll‑fee language and solicit public comment. Staff said the edits do not create new charges but align website text with current operational practice.
Key edits: set the threshold for an "inactive" Good To Go account to 21 months of inactivity (with customer notice), clarify that the pay‑by‑plate fee applies to all Good To Go account users without a pass/tag, clarify when a 50‑cent per‑page paper‑statement charge will be applied, and restate the $5 reprocessing fee for unpaid toll bills that trigger a billing reminder.
Commissioners emphasized that these are editorial and disclosure updates rather than new fees; the motion to publish for comment passed unanimously among present commissioners with one member excused. Staff will post the proposed wording, collect public comments during June, and return to the commission in July for final adoption and an August 1 effective date for clarified language.
