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Concord personnel staff outline FY26–27 pay plan, incentive-pay rules and handbook rollout; board asks manager input on eligibility for resigning employees
Summary
Staff presented the FY26–27 pay plan (1.2% COLA plus steps) and an incentive-pay program (1% or 2% cash based on goal completion) and asked whether employees who resign before payment should remain eligible; the board deferred final language pending town manager consultation. Erin also reported turnover and recruiting metrics and the board continued review of the employee handbook.
Personnel staff presented the town’s fiscal-year pay plan and incentive-pay proposal on May 13 and briefed the board on workforce metrics and the employee handbook rollout.
Staff said the grade-9 pay range minimum is roughly $80,004.34 to $112,611 and that a 1.2% cost-of-living adjustment takes effect July 1. The incentive-pay plan for fiscal 2026 offers a cash payment equal to 1% of base pay for one goal achieved and 2% for two goals, payable on or before Aug. 27; eligibility requires an employee to be employed as of April 1, 2026, with a clause that those who retire or resign between May 1 and June 30 could remain eligible if they completed their goals.
Board members questioned whether paying incentive cash to employees who resign before the payout undermines retention goals. "If you left, you just didn't get anything," one member said, describing private-sector practice; another suggested retirement exceptions are common. Staff recommended discussing the resign/retire clause with the town manager and bringing formal language back to the board.
Erin reported April turnover of 1.2% (year-to-date 1.1%), 15 open regular-status positions at the time of the report, and 42 hires year-to-date for 2026. Time-to-fill metrics cited were 81 days from posting to offer accepted and 114 days from posting to start. Board members asked for an explicit "as of" date on open-job counts and requested annualized turnover figures alongside year-to-date metrics.
On the employee handbook, staff described rollout options for an acknowledgment/signoff (Munis checkbox, Microsoft/Google forms, paper or Adobe signatures) and discussed adding effective dates, version tracking and a searchable/table-of-contents index to improve usability. The board did not vote on the handbook and asked staff to circulate an updated draft ahead of a June meeting so the group could aim for a July 1 employee rollout.
