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Franklin County approves RCN'provided POTS Link service as AT&T landlines are phased out

Franklin County Commission · May 1, 2026
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Summary

The Commission approved a 36-month contract with RCN Technologies to replace legacy AT&T POTS lines with a cellular-based POTS Link solution; the vendor quote lists a $39,325 total contract value, $945 monthly recurring charge and an estimated $6,250 first bill for installation and equipment.

Franklin County commissioners on April 20 authorized a 36-month contract with RCN Technologies to replace legacy AT&T POTS (plain old telephone service) lines with a cellular-based POTS Link service as AT&T phases out traditional landlines.

Commissioner Grayson Murray moved to approve the RCN quote and Commissioner Greg Hovater seconded; the board voted unanimously to accept the contract terms as presented. The vendor estimate presented in the packet lists a 36‑month contract value of $39,325.00, a monthly recurring charge (MRC) of $945.00, and a total first bill of $6,250.00 that covers initial hardware, installation services and shipping.

RCN's quote itemizes 27 lines at $35 per line per month, non-recurring field service installation charges, external antenna kits and a professional installation allowance; the quote also refers to a Master Services Agreement and Schedule documents that the county should review before purchase. The quote notes porting fees may apply if porting of lines is needed.

Why it matters: The county relies on POTS lines for fax and alarm lines that are being phased out by AT&T. The contract transitions those services to a cellular-based provider and allocates recurring monthly and initial costs to county operating budgets. County staff said RCN will replace lines and provide necessary hardware and installation.

Next steps: The Commission authorized procurement and will proceed with contract execution and vendor coordination for porting and installation. County staff should confirm contract attachments (MSA, Schedules) and any porting or installation contingencies before final payment.