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RDA approves 90-day consultant contract to stabilize Pen Market operations
Summary
The York City RDA approved a 90-day contract with consultant Creative Catalyst to help stabilize Pen Market operations, focusing on policies, payment processing, vendor intake and compliance as part of a strategic plan phase.
The York City Redevelopment Authority voted to approve a 90-day operational consultant contract with Creative Catalyst to support Pen Market’s phase one strategic-plan work.
Hannah, who presented the proposal, said the engagement will focus on stabilizing operations through a three-phase approach: setting policies and procedures, improving rent/payment processes and vendor intake, and addressing compliance and follow-up systems. "It's really touching every piece of Pen Market's operations with the focus and goal to be stabilizing and... moving more towards a more stable future of the market," she told the board.
Board members asked for clarification on 30-day goals and heard that the consultant’s work will begin immediately over the summer and align with pending construction and phase-one strategic work. A motion to approve the consultant contract was moved, seconded and approved by voice consent.
