Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the 2 1 1 Outreach topic
No spam. Unsubscribe anytime.
Mundelein proclaims Feb. 11 as 2-1-1 Day; United Way asks village to train staff and boost outreach
Summary
The Village of Mundelein issued a proclamation recognizing Feb. 11 as 2-1-1 Day. United Way of Lake County officials asked the board to allow 2-1-1 to train front-line village staff and public safety personnel, share service data with the village, and include 2-1-1 information in village communications.
Mundelein Mayor Meyer presented a proclamation Feb. 9 recognizing Feb. 11 as 2-1-1 Day and acknowledging United Way of Lake County’s 2-1-1 helpline, which the proclamation described as connecting callers and texters to health and human services around the clock. Maria Nava of United Way accepted the proclamation and invited advisory council member Tim Sashko to speak about local needs.
Tim Sashko, an advisory council member for the 2-1-1 program, said Mundelein ranks among the county’s top 10 users and urged the village to take several low-cost steps to increase residents’ awareness and use of the service. “If we can have the front end staff get trained by our team, free, we’ll come over doing in service and really indoctrinate them into the process more than just a brochure sitting in a hallway,” Sashko said. He also asked that training be offered to changing staff in the fire and police departments so first responders can better connect people to resources without defaulting to 9-1-1.
Sashko told the board United Way will share local usage data with staff and trustees on request and encouraged the village to include 2-1-1 information regularly in its newsletter and other outreach. “We’re in the top 10 users of 2-1-1 throughout the county, and we can sit and share a lot more in the way of data,” he said, describing recurring referrals for housing, utilities, employment, food and behavioral-health services.
Mayor Meyer and trustees offered the proclamation to United Way representatives and recognized public works for a recent MCC award. The mayor indicated staff will follow up on Sashko’s request to schedule trainings and discuss how 2-1-1 data might support grant development and resident services.
The proclamation and the board’s acceptance do not create new municipal obligations or funding commitments; Sashko framed the asks as low-cost partnership steps (training, data-sharing and marketing) that would increase community access to existing statewide 2-1-1 services. The village clerk recorded no formal motion related to the 2-1-1 asks during the meeting.
