Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Utilities Billing topic
No spam. Unsubscribe anytime.
Panama City utility customers must re-register in InvoiceCloud to keep autopay
Summary
City Manager Jonathan Hayes said customers previously enrolled in autopay must register in InvoiceCloud and update payment and contact details for all accounts, including irrigation, to avoid missed payments or service interruptions.
City Manager Jonathan Hayes advised residents with utility accounts that previous autopay enrollments will not carry over and that customers must register in InvoiceCloud and update payment information to continue automatic payments. "If you have a utility account with the City of Panama City and were previously enrolled in autopay, you must register in Invoice cloud and update your payment information and method for all accounts, including irrigation, to avoid any missed payments and possible service interruptions," Hayes said.
Hayes also urged customers to update their contact information so they continue to receive past-due notifications and other timely account alerts. The city did not provide a deadline for the transition in the update; customers are advised to visit the city's website for instructions.
