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Adult services manager Beverly Rupert details guardianship caseload and monthly review process

Caldwell County Department of Social Services Board ยท May 27, 2026
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Summary

At a Caldwell County Department of Social Services board meeting, adult services program manager Beverly Rupert described the county's guardianship caseload (48 adults) and a monthly "guardianship blitz" the agency uses to reassess cases and identify restorations or less-restrictive alternatives.

Beverly Rupert, Caldwell County Department of Social Services' adult services program manager, told the board that guardianship in the county is a court-appointed process handled through the clerk of court and reserved for adults judged incompetent to manage their affairs.

"Guardianship involves the provision of services to individuals who are alleged to be incompetent," Rupert said, and she summarized how the clerk of court determines whether to appoint a guardian.

Rupert told the board the department currently provides guardianship case management for 48 adults; the county contracts with an outside agency to manage 10 of those cases. "We currently have 48 adults that we provide guardianship case management for," she said. She said the department has performed three restorations where individuals regained competency.

Rupert and other staff emphasized that guardianship should be a last resort and that the agency documents efforts to use less-restrictive options first, such as limited guardianship, supported decision-making, payee arrangements and power of attorney. "Guardianship needs to be least restrictive," Rupert said, and she described a change in state petition forms that now requires staff to explain why less-restrictive methods did not work.

To manage its caseload, Rupert described a monthly "guardianship blitz" in which staff review cases to identify opportunities for restoration, transfers or modification to limited guardianship. The department also monitors contracted providers quarterly and said it receives assessments and referrals from nursing facilities and Adult Protective Services.

Board members praised staff for going above and beyond in difficult end-of-life and medical-decision cases, and noted the legal and ethical complexity of decisions that occasionally include do-not-resuscitate orders and other serious care choices. Rupert said staff try to include family when possible and convene conference calls with physicians when there are differing medical opinions.

The presentation closed with an encouragement to report suspected elder abuse; Rupert reminded the public that adult protective services operates 24 hours a day and that the department takes reports to investigate possible abuse.

The board did not take formal action on guardianship policy during the meeting; the discussion was informational and focused on ongoing case management practices and safeguards.