United Way outlines 'Level Up' workforce supports and local referral services to East Chicago council

United Way representatives presented to the East Chicago Common Council on Nov. 12, explaining programs and referral resources aimed at residents facing economic instability.

A presenter described Level Up, an 18-month navigators program for working adults who are "one paycheck away" from crisis; navigators help participants overcome barriers such as childcare or training costs and connect them to partners that can pay for certifications or licenses. The presenter said the program currently connects services for families across five counties in Northwest Indiana and cited a program figure of 763 children living in households served by Level Up partners.

The United Way representative urged the city to consider a workplace campaign so city employees could learn about and donate through payroll deductions, and offered to leave navigator and referral cards with QR codes for local distribution. The presenter also recommended 211.org as a first-stop referral tool for residents seeking help with childcare, rental assistance and other services.

"We have navigators who hold our community people — they're like social workers on steroids," the United Way representative said, describing the hands-on assistance the program provides. The presenter highlighted volunteer opportunities, including a Day of Caring event previously mobilizing hundreds of volunteers across Lake and Porter counties.

Council members asked clarifying questions about partnership logistics and were invited to arrange follow-up meetings with United Way staff. The organization offered to present to city departments and coordinate volunteer support for parks and other local projects.

The council accepted the presentation and requested contact information for follow-up; no formal funding decision was made at the meeting.