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CAB members say they were blindsided by early terminations, question bureau's consultative role
Summary
Several Consumer Advisory Board members told the CFPB that several CAB terms were ended early, that members received little notice about charter changes and meeting schedules, and that the board has had limited opportunities to advise the bureau this fiscal year.
Several members of the Consumer Advisory Board told the CFPB at the meeting that they were not consulted about scheduling or charter changes and that several members had their terms ended early, raising questions about the CAB's ability to provide meaningful advice.
Kishana Hill, executive director of the Redress Movement and a CAB member participating from New Orleans, said the bureau did not hold CAB meetings in fiscal 2025 and that several members whose terms were supposed to run through September 2026 were terminated on Nov. 7 with no explanation. "We were not clear how the CFPB decided which members would be terminated," she said.
Hill also said the CAB's charter now lists a minimum of six members rather than the earlier ten, and that members had not been formally notified of potential charter changes. "These meetings have not been meaningful opportunities for the CAB members to fulfill our statutory roles," she told the panel.
CAB members said limited notice and low attendance at some meetings hinder the board's advisory function. Amy Nelson, executive director of the Fair Housing Center of Central Indiana, said she was unable to attend an earlier meeting that covered topics central to her agency's work and described rising numbers of ALICE households and housing-related harms she sees in practice.
CFPB staff did not announce formal changes or a timeline at the meeting but acknowledged CAB members' concerns and thanked participants for their input. Kim George, the designated federal officer, reminded the group the bureau values CAB insights and said staff would take members' remarks back to leadership.</n The discussion produced no formal vote or policy change. CAB members asked for clearer communication about meeting schedules, membership changes and the process for charter amendments so the body can better fulfill its advisory role.
