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Orem staff outline multi-pronged employee compensation plan to retain recruits
Summary
City HR and finance staff described a compensation strategy that combines twice-yearly market studies, targeted market adjustments for hard-to-fill roles (notably police and fire), step/merit increases and non-salary benefits, with a planned market study this fall to guide further adjustments.
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Staff presented the council with Orem's approach to compensation and staffing as part of the budget work session. The presentation emphasized frequent market reviews, targeted adjustments for positions with recruitment/retention pressures, and investments in employee benefits and career ladders.
Jim (human resources) described the process: the city runs market surveys twice a year using a core comparator group (large Utah cities, county and state) and a compensation database to compare pay ranges and benefits. The city then applies targeted market adjustments where positions lag—recently police and fire saw larger increases because of market pressure—while also maintaining a standard merit/step program for eligible employees.
Staff said they will run an additional market study this fall to firm up adjustments and better align pay changes with health-insurance premium increases so employees do not suffer net losses from rising benefits costs. The presentation also listed non-salary measures: a career-ladder program, tuition reimbursement, supervisor training and a planned employee health center to reduce healthcare friction for staff and families.
Council asked about the mechanics and whether market or COLA approaches drive adjustments; staff clarified that practice combines market analysis, budget availability and targeted increases where needed rather than an across-the-board cost-of-living adjustment tied to a fixed index.
No pay changes were adopted in the session; staff said they will return with market-study results and recommended budget language to fund merit, step and targeted market adjustments.

