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Clinton council approves refunds and adopts new refund policy for Recreation programs after registration issues
Summary
Following online registration difficulties, the council authorized four summer camp refunds totaling $3,600 and adopted a formal refund policy limiting claims to two weeks after registration close (medical exceptions allowed), with a $25 processing fee for non-medical refunds and refunds issued by check only.
The council adopted Resolution #98-26 to issue refunds to four registrants for the 2026 Town of Clinton Summer Camp, citing difficulties that arose after the town moved to an online-only registration process. The resolution lists four refunds (Kyle Perloff $810; Victoria Salazar $1,440; Erin VandenBerg $850; Chrystie Lalor $500) and notes the town found sufficient children on the waitlist to fill those vacancies.
Council then adopted Resolution #99-26 to establish a standing refund policy for all Town of Clinton recreation programs. Under the new policy, refund requests will be accepted for up to two weeks after a program's registration period ends; medical exceptions may be requested at any time with a doctor's note and will be prorated if the program has already started. A $25 processing fee will be deducted from non-medical refunds (waived for medical reasons); refunds will be issued by check and only when a waitlist fills the vacated spot. Councilmembers noted the administration will incorporate the policy language into online application forms and add an acknowledgment checkbox to help prevent future disputes.
The motion to approve the four refunds carried with Councilman Perloff recorded as abstaining on Resolution #98-26. The policy resolution passed unanimously.
