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Tazewell County CPMT audit recommends three quality-improvement plans after documentation gaps and long-running vacancy
Summary
At its April 17, 2025 audit meeting the Community Policy and Management Team completed a program self-assessment and recommended three quality-improvement plans to address a parent representative vacancy of more than a year and two documentation gaps tied to case #10666295.
Tazewell County’s Community Policy and Management Team (CPMT) met April 17, 2025, to complete a portion of its CSA program self-assessment and to record recommended steps to address internal control weaknesses.
The meeting was called to order at 9:02 a.m. by Michelle Brown, CPMT Chair. Members completed Sections V (Compliance), VI (Quality Improvement) and VII (Certification Worksheet) of the Tazewell County CSA Program Self-Assessment Audit Engagement and reviewed client samples spanning mandated and non‑mandated services.
Following the client-sample review, CPMT members identified and recommended three quality-improvement plans to address internal control weaknesses. The three items the team flagged were: a Parent Representative vacancy that has existed for more than one year; a missing guardian signature on a Parental Financial Status for case #10666295; and a missing Notification of Staffing for that same case. The minutes record these three findings as the basis for recommending quality‑improvement actions.
Attendance was recorded in the minutes: Michelle Brown (CPMT Chair; Tazewell County Schools); Robbie Davis (Tazewell County Juvenile Court Services); Daniel Osborne (Tazewell County School); Robin Jackson (Tazewell County Health Department); Shelby Mitchell (National Counseling Group); Chase Collins, Esquire (Tazewell County Administration); Arlene Matney (Fiscal Agent, Tazewell County Administration); Lori Gates‑Addison (Cumberland Mountain Community Service Board); and David Taylor (Director, Tazewell County DSS). Roberta Boyd (CPMT Vice Chair) and Shanna Plaster were listed as absent. The Parent Representative seat remains vacant.
The minutes also note that CPMT members completed a confidentiality signature form as part of routine administrative compliance. The meeting concluded at 10:25 a.m.; the next CPMT meeting was scheduled for April 28, 2025, at 10:00 a.m.
The minutes do not record a formal vote on the recommended quality‑improvement plans or name individual movers or seconders; they record a group recommendation and the three identified documentation and staffing issues as the items for follow up.
