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City highlights trauma-informed certification program; Metro Health says police and fire certified
Summary
Metro Health described a three-level trauma-informed care certification for city departments and community organizations, citing five core principles and saying six departments, including fire and police, have achieved certification; councilmembers asked about evaluation and mentoring.
Metro Health presented the city's trauma-informed care certification program to the community health committee, describing a multi-level process that Metro Health and community partners use to align organizational practice and training.
Justin Higgins, an official with Metro Health, said the program promotes five principles—safety, collaboration, choice, trust and training—and offers three certification levels for organizations. Metro Health staff told the committee that six departments have completed certification and that the departments of fire and police are the only municipal departments in the nation with the current certification level, a status Metro Health described as a point of pride.
Councilmembers asked about mentoring, evaluation and how the program measures resident outcomes. Metro Health responded that the program includes mentorship and technical assistance for organizations pursuing higher certification levels, that internal evaluations use staff surveys and training completion data, and that additional resident-level evaluation is being considered with partners.
The committee heard that nonprofit partners and community organizations have already reached level 1 certification and that Metro Health is building a mentorship model to scale certification. No formal action was taken; Metro Health said it will continue to provide technical support and report back on evaluation metrics.
