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Commissioners approve new Gold Cross billing practice to apply resident discounts after insurance payments

Franklin County Commissioners · June 1, 2026
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Summary

Gold Cross representatives recommended—and the board approved—a billing change so the county will bill all patients equally and apply resident discounts only after insurance payments are processed; the motion passed unanimously.

Gold Cross representatives recommended that Franklin County bill all patients the same and apply any resident discounts after insurance has paid. Commissioners approved the recommendation by unanimous vote.

The board approved the updated billing recommendation on the motion of Zan Bowles with a second from Zach Stewart. Commissioners did not record alternate options in the meeting minutes and the motion passed unanimously.

No effective date or detailed billing policy language was recorded in the minutes; commissioners and Gold Cross representatives indicated the change is intended to standardize billing and apply residency discounts after insurer reimbursements.