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Police & Fire Commission reports 12,533 calls for service, highlights social-worker support
Summary
Chair Sharon Hoffman told the council the commission met 14 times and the department responded to 12,533 calls for service; a full‑time social worker supported 527 families and facilitated 42 orders of protection as the department expands crisis‑intervention training and body‑camera policies.
Sharon Hoffman, chair of the Prospect Heights Police & Fire Commission, presented the commission's annual report to the City Council on June 10, saying the commission met 14 times over the year and the department responded to 12,533 calls for service — an average of about 35 calls per day.
"We convened a total of 14 meetings including six special sessions and eight regular meetings," Hoffman said, noting that the commission had moved largely back to in‑person meetings. She told the council the department handled 12,533 calls during the reporting period and that recruitment efforts are underway, with 28 prospective officers in interview stages.
Hoffman highlighted the commission's emphasis on mental‑health response and community partnerships. She credited full‑time social worker Rosangela Malano with providing "direct support to 527 families" during the year and said Malano helped facilitate 42 orders of protection related to sensitive domestic matters. Hoffman said the department is expanding crisis‑intervention training and strengthening partnerships with criminal‑justice and community organizations.
The report also listed recent personnel moves and internal promotions, including a promotion to sergeant and several corporal appointments, and described steps to implement body‑camera policies and increase transparency and accountability. Hoffman said the commission is pursuing a rigorous recruitment process "to attract more qualified candidates" and noted recent two‑day interview sessions aimed at building an eligibility list for future hiring.
Council members did not request additional action during the presentation; the item was presented for informational purposes and to record the commission's activity and recommendations. The commission members credited in the report included Joseph roro and Heyman Reedman. The council did not vote on the report itself; it was entered into the record and will inform future public‑safety planning.
