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Commissioners approve $15,000 contract for sheriff dispatch software support with 30/70 funding split

Kootenai County Board of Commissioners · May 27, 2026
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Summary

The board approved a $15,000 contract with Reliable Admin Solutions to provide training and implementation support for the sheriff's dispatch/reporting software. Commissioners approved funding the cost 30% from E911 and 70% from the sheriff's office, and directed staff to identify internal savings to backfill E911 if possible.

Kootenai County commissioners approved a short-term $15,000 contract with Reliable Admin Solutions on May 26 to help train staff and improve reporting from the county'wide dispatch and records software.

County staff and the sheriff's office described the contract as interim support to train personnel and streamline statistical reporting from the dispatch system while the office recruits and onboards a permanent staffer. Staff said the work aims to reduce user error and enable production of reports the county's contract cities expect.

Commissioners questioned where the money would come from. After discussion about line-item savings, one commissioner moved to approve the contract with 30% of the cost to come from the E911 fund and 70% from the sheriff's office account; the motion carried. The board asked staff to look for salary savings or other internal funding to replace the E911 portion if possible.

The contract was described as important to maintain the sheriff's office's ability to provide timely reports and maintain contractual value as municipalities consider their public safety service arrangements.