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Licensing unit reports reduced backlog; discipline and compliance units report enforcement and inspection gains
Summary
The bureau reported that pending full renewals dropped to 28 (lowest in three years). Discipline reported four enforcement actions in Q3 and 89 citations in the quarter; compliance reported 114 inspections in Q3 and a projected 462 inspections for the year.
Bureau licensing staff told the advisory committee on May 26 that the licensing unit reduced pending full renewals to 28 at the end of quarter three, the lowest level in three fiscal years.
Deputy Bureau Chief Manila Vongi and Licensing Chief Nicole Drau said the bureau approved 13 new full applications in Q3 (35 fiscal-year-to-date) and six full renewals this quarter (53 YTD). Most application volume continues to come from exemption verifications and change requests; the bureau processed 190 exemption verifications and 123 change requests in the fiscal year to date. Licensing staff acknowledged a temporary increase in processing times for several older and complex applications and said they are strengthening communications with accreditors.
Renee Walters, discipline unit manager, reviewed enforcement outcomes for the quarter: four enforcement actions (including a default revocation and multiple stipulated settlements), one withdrawn statement of issues (appeal withdrawn and denial upheld), and 89 citations issued in Q3 (234 YTD). Walters confirmed that disciplinary actions and case details are publicly available on the bureau website.
Eric Cassida, compliance chief, said the compliance unit completed 114 inspections in Q3 (down slightly from 118 in Q2) and remains on track for a projected 462 inspections in FY 25-26, an approximate 8% increase over the prior year. He noted an even split between announced and unannounced inspections in recent quarters and that unannounced inspections continue to identify more noncompliance instances.
Committee members congratulated staff on backlog reductions and pressed for continued improvements in communication and timelines for complex applications.
