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Paula Jackson highlighted for "compassion" in Farmington City27s Civility First series
Summary
Paula Jackson, a case manager for a Law Enforcement Assisted Diversion grant, was nominated for the Community Relations Commission27s Civility First trait "compassion," describing compassion as essential when working with people experiencing homelessness, mental health or substance-use challenges.
Sher Floyd, former chair of the Community Relations Commission, introduced Paula Jackson as the recipient of the Civility First project27s "compassion" trait in a brief recorded segment.
Jackson said she is a lifetime resident of the county and has worked in behavioral health since 1991. She described her current role as a case manager for the Law Enforcement Assisted Diversion (LEAD) grant: "My job is to Advocate coach and support folks that are struggling or experiencing homelessness uh mental health or substance abuse issues and linking them to our local resources," she said.
Jackson told the program she receives referrals from the Farmington Police Department, the sheriff27s department and, more recently, from the Bloomfield Police Department. Explaining why compassion matters in the work, she said: "I feel compassion is a key component you have to do this job with an open mind and an open heart and meet people where they're at." She advised listeners that "others need to realize they don't know everyone's story and they're not here to judge them."
Floyd framed the segment as part of the Civility First project, which the Community Relations Commission says highlights 10 traits aimed at setting standards for human relations and cultural diversity. Floyd thanked Jackson for her community service and closed the episode by recognizing the personal and community value of compassionate responses to people in crisis.
The segment is part of the Community Relations Commission27s Civility First series; no formal actions, votes or policy changes were recorded in the segment.
