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San Rafael reports year-one progress on three-year strategic plan and unveils public performance dashboards
Summary
Staff reported year-one progress on the council's three-year strategic plan, introduced public-facing dashboards that connect goals to projects and proposed the FY 2026–27 work plan. The council received the update and offered feedback on metrics, communications and project prioritization.
San Rafael '026-06-01 '026 — City staff briefed the council Monday on year-one progress implementing the adopted three-year strategic plan and demonstrated public dashboards designed to show how goals, objectives and projects align with measurable indicators.
What staff reported: Assistant City Manager John Mooney and staff described a public portal that maps strategic goals to active projects and milestones. Staff said the plan contains more than 120 work-plan projects for FY 2026'27, the majority of which are "on track," and showed example metrics across priority areas including mobility, housing, public safety, sustainability and organizational performance.
Highlights and accomplishments: Staff singled out several accomplishments from year one: public-art installations and an Art Burst grant program; the start of a canal-crossing feasibility study; completion of a sea-level rise feasibility study (presented earlier in the meeting); an ambulance-billing analysis and a placed basic life support ambulance pilot; and a newly published internal community-engagement playbook.
Dashboards and metrics: Staff emphasized that metrics are a work in progress. Dashboards include a mix of automated and manually-validated indicators (e.g., taxable sales, retail vacancy, pavement-condition index, library/recreation participation and priority-one public-safety response times). Directors said they will continue to refine which indicators are automated, which require manual validation and which most directly measure city influence versus broader contextual measures.
Council feedback: Members asked for clearer cross-linking where single projects support multiple strategic goals (for example, tree ordinances that intersect sustainability and equity), suggested targeted outreach to grow dashboard subscriptions and requested that staff highlight high-priority items and expected fiscal-year timing.
Outcome: Council voted to receive the report and provide feedback on the FY 2026'27 work plan. Staff said it will continue to iterate on the dashboards and return with midyear updates.
Quote: "The dashboards are intended to give the public a transparent place to see where we're making progress and where we still have work to do," Assistant City Manager John Mooney said.
