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City staff brief council on Workday ERP rollout: HR June go-live, finance July 1; training and blackout windows planned
Summary
City staff and the ERP project lead told council the HR portion of the Workday system will go live mid-June and financials July 1; the rollout includes blackout dates, a training schedule, role-based security and support resources for employees.
Chief of staff/finance Margaret and Treasurer Mark Hackadorn gave an update on the city's enterprise resource planning (ERP) implementation (Workday). They said the HR portion will go live in mid-June and the finance module will go live July 1. City staff described cutover planning with blackout windows for hiring and purchasing tasks during the cutover period and said emergency workarounds are available.
Treasurer Mark Hackadorn summarized changes staff and managers will see: unified access to job and organization charts, electronic time-off requests, mobile approvals and a single searchable system. Role-based security and two-factor authentication will restrict personal information to authorized staff. The project leadership said they would provide multiple training formats in June (online employee sessions, in-person manager sessions) and establish an online resource center, change champions and in-person support during the transition.
Staff told council that a subset of seasonal employees lacked city email accounts and that the city had been creating addresses to ensure all employees can access the system. They also noted a separate procurement process will follow later for a new citizen-facing billing system.
Next steps: training begins next week, HR goes live mid-June with finance following July 1, and staff will provide follow-up materials and ongoing support for departments during the cutover.
