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Family Resources, police and partners brief council on Coordinated Assessment Program; city funding to continue for now
Summary
Family Resources and partners presented the Coordinated Assessment Program (CAP) and asked council to reaffirm two years of budget support; presenters said CAP has served 221 youth/families in fiscal year 2025 and that since the pilot the program has had more than 1,700 referrals and completed 1,100 assessments, with 282 cases from Bettendorf.
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Bettendorf — Representatives of Family Resources and local partners told the City Council Monday that the Coordinated Assessment Program (CAP) helps identify and connect youth and families with trauma‑informed care, and that the city’s previously budgeted contributions will support immediate expansion of a law‑enforcement response path beginning July 1.
Nicole Durban (introduced as CEO of Family Resources) and Ta Shore (program lead) described CAP’s care-coordination model and the intake/assessment tools the program uses to identify needs and make referrals. Ta Shore said the CAP staff conducts evidence‑based assessments and works with an advisory council that includes youth and families with lived experience.
Key metrics presented - Fiscal year 2025: CAP served 221 youth and families; CAP staff reported 80% of youth in services showed measurable progress. - Since the program’s pilot: over 1,700 referrals and more than 1,100 completed assessments; Bettendorf residents accounted for 282 of the local cases cited in staff materials. - Outcomes cited: Among youth who had a suspension at school prior to services, 94% did not have another suspension after participating in CAP services (presenter figure).
Program expansion and funding Staff reminded council that the FY2026 budget includes $80,000 per year for two years for CAP. Presenters said Davenport Community School District committed funding this year and that other districts are reviewing participation and potential financial contributions. Council members pressed for clarity about which school districts will contribute and for more detailed breakdowns of the sources for the 282 Bettendorf cases; staff and presenters said they would follow up with those data points.
Next steps Council moved to keep the memorandum of understanding on the consent agenda for final action at the next meeting; staff was asked to provide clearer details about school-district commitments and the local-case breakdown before that vote.
Quote “Families can also connect with us directly on our website,” Ta Shore said while describing referral pathways. “Our goal is to step in early and to provide support…to connect families to the services that they need in order to succeed.”

