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Hanover directs staff to pursue advanced metering procurement after report shows aging meters and $2.7M 1-year cost estimate
Summary
Council directed staff to proceed with procurement for water-meter replacement and advanced metering infrastructure (AMI). Staff said 70% of meters are 25+ years old and estimated a one-year replacement cost of about $2.717 million; staff will issue an RFP and report results for 2027 budget inclusion.
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Council on June 1 directed staff to undertake procurement for a water meter replacement program and to include advanced metering infrastructure options in an upcoming RFP.
Director Andrew Wilkin explained the town maintains about 3,139 domestic water meters, that roughly 70% are 25 years or older and that mechanical meters can lose accuracy with age. Staff presented two phasing options and estimated a conservative per‑meter cost of about $870, producing a one‑year total near $2,717,000 for full replacement; staff said they will solicit pricing for both a one‑year and a phased two‑year approach and return RFP results for council consideration during the 2027 budget process.
Wilkin described the operational benefits of AMI (a fixed network) vs AMR (mobile reads), noting AMI would reduce staff time spent on drive‑by readings and provide near‑continuous consumption data and web access so residents could view their own use. Council asked about staff time savings and costs to residents; Wilkin said there would be no direct charge for meter replacement but capital projects are rate‑funded, so costs are recovered through rates over time.
Council approved the recommendation to proceed with procurement and to bring RFP results back for budget approval and phase/award decisions.

