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County staff outline phased rollout of statewide case‑management system and six‑week workload survey
Summary
Staff told the Clackamas County advisory council the state is building a new case‑management system in phased releases (a vendor was selected) and is conducting a six‑week workload timing survey that will influence program funding; large counties will roll out later.
County staff briefed the Developmental Disabilities Advisory Council on two statewide projects they said will affect local operations and funding.
Kim described an active workload‑model exercise in which staff are participating in six‑week timing surveys to record daily tasks; she said roughly three dozen staff are participating and that the data from the exercise will help determine future funding. “It is a really big lift … but it is so critical that they do participate and give data because it determines our funding for our program,” she said.
Staff also summarized the new statewide case management system, noting the project is being developed in phases with vendor integration to pull Medicaid data and migrate existing progress notes, ISPs and eligibility records. Counties will roll out the new system at different times; larger counties such as Washington, Multnomah and Clackamas are planned to be later implementers. Project materials and a vendor website were said to exist and staff committed to share links and the vendor name with the council in follow‑up notes.
Why it matters: the workload model affects county funding formulas and the new case‑management system will change how staff access and share client records — potentially simplifying duplicative workflows but also requiring data migration and field feedback during pilot phases.
Next steps: staff will circulate the project website and vendor name and report back to the council on roll‑out timelines and what the phased deployment will mean for Clackamas County operations.
