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Milwaukie staff report housing placements and rising crisis responses from outreach teams
Summary
Behavioral health outreach staff and partner Love One told council the city’s outreach team placed more than 270 people into housing last year, is delivering hundreds of monthly services and that crisis responses (including suicidal‑ideation calls) have been frequent this year.
Milwaukie behavioral‑health staff introduced the city’s outreach and case‑management team and described services for both housed residents in crisis and people experiencing housing instability.
Glenn Subhanik, behavioral health specialist, said Love One and partner teams provided intensive outreach and housing navigation: “team Love One last year served 270 plus individuals into housing,” he reported, and noted the program also runs laundry, shower and food‑box services.
Subhanik gave operational metrics: from Jan. 1 to May 31 the outreach team was on scene for more than 50 suicidal‑ideation calls and handled roughly 250 total responses, reflecting a high level of summer demand for crisis intervention in a city of about 25,000 people. He said case management and follow‑up work are essential and that the team needs additional staff capacity to extend coverage into evenings and weekends.
Staff outlined referral pathways to a county stabilization center and said the city has been coordinating with nearby jurisdictions' embedded behavioral‑health staff. Council members asked for dispatch/911 training details and for a breakdown of calls after 5 p.m.; staff said they would pull the relevant data and that a new data tool (Gelato) will improve reporting.
No new staffing decisions or appropriations were made at the meeting; staff asked council to consider expanding case‑management capacity as part of future budget discussions.
