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Board debates curbside procedures, phone‑queue system and staffing for early voting

Harnett County Board of Elections · June 3, 2026
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Summary

Elections staff presented a draft curbside voting plan centered on an office phone queue and a five‑minute escalation rule. Board members pushed for dedicated curbside staff, more signage and hardware (bells/push buttons); staff agreed to revise the draft.

Elections staff presented a draft curbside‑voting plan that would use an office phone queue number on A‑frame signs and ask curbside voters to call so staff can dispatch a worker. Staff defended a five‑minute escalation window to balance phone traffic and staffing needs, and emphasized curbside workers’ role monitoring the buffer zone.

Several board members said curbside voting needs dedicated staffing during busy general elections and recommended more conspicuous signage and additional curbside equipment (bells and push buttons). Staff responded that in general elections curbside positions are often busy and should be staffed as a standalone role; during smaller contests the assignment can be flexible. "We don't want people to call us as soon as they pull up and tie our lines up all day," staff said, explaining the rationale for routing calls through the office number and the five‑minute check.

Board members and staff agreed the draft needed more work on staffing assignments, clearer signage and equipment procurement. Staff said they could order more A‑frame signs and test a mix of bells and push buttons during early voting. The board did not adopt a final curbside policy and directed staff to return with revisions before implementation.

Why it matters: Curbside practices affect accessibility for elderly and mobility‑limited voters as well as operational load on poll workers; staff will refine procedures and train workers ahead of early voting.