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Committee approves small purchase to add Raptor emergency app to City Hall devices
Summary
The committee unanimously approved purchase of a Raptor Technologies emergency/security app for City Hall (initial fee $1,497.50; annual subscription $1,417.50) to improve situational awareness and connect staff to dispatch; purchasing sought committee review because the vendor's auto‑renewal structure is treated as a multi‑year relationship.
The Land Use and Building Management Committee unanimously approved a purchase order June 3 for Raptor Technologies LLC to provide an emergency and security management application for Norwalk City Hall, with an initial setup fee of $1,497.50 and an annual subscription of $1,417.50.
Staff said the app, already in use in school buildings, links directly to dispatch, enables situational awareness and drills, and provides a way to communicate building location and incident details to first responders. Purchasing staff asked the committee and full council to review and approve the item because the vendor’s automatic‑renewal subscription is treated as a multi‑year relationship requiring council action under the city’s procurement rules.
Committee members asked about future costs and deployment scope. Staff said the $1,417.50 annual fee is fixed for the subscription and that the initial $1,497.50 setup is per building; rollout at other municipal buildings would be considered based on City Hall experience. The chief of police and school security staff participated in vetting the vendor and reported positive experience, staff said.
The committee approved the item unanimously.
