Residents and commissioner voice serious complaints about Clyde Morris Landings; management outlines fixes

Representatives of Clyde Morris Landings (regional manager Gina Sharp and on-site staff) briefed the commission on management practices and recent safety and maintenance work, then faced prolonged public criticism from commissioners and residents.

Management said it remains the same company that opened the complex, that it runs resident services Monday–Friday with 24‑hour emergency maintenance, and that it has added pedestrian gates, lighting, cameras, speed bumps and three courtesy police officers living on site. Management said Daytona Beach Police have access to cameras and that logs of preventative maintenance occur quarterly; they also said they maintain resident portals for reporting issues.

Commissioners and multiple residents reported repeated complaints: missed notices connected to eviction hearings, delayed repairs (water outages, elevator sanitation), feces in elevators, slow maintenance responses, and persistent public‑safety worries. One commissioner described the volume of complaints about Clyde Morris Landings as the most extensive he had received in eight years and called for substantial operational changes or replacement of management if improvements were not made.

Management acknowledged past problems, offered to host site visits for commissioners, and said it had recently hired an additional groundskeeper and implemented new procedures. Commissioners asked staff to facilitate follow‑up meetings and to give the commission status reports on remediation and any regulatory actions the city may pursue.

No formal enforcement action or new legal finding was issued during the meeting; the discussion resulted in a request for more direct follow‑up from staff and for management to meet with affected residents and commissioners.