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Residents report trenching damage; council staff to help connect them with contractor contacts
Summary
Homeowners told the council about trenching and property-damage complaints related to broadband installation at Harvest Lane and Apache Drive. Staff advised residents to contact insurers and offered to provide contractor contact information; Brightspeed and Omni fiber were discussed in the record.
Residents raised complaints to the Wauseon City Council about trenching work tied to broadband installations at 730 North Harvest Lane and 1183 Apache Drive. Councilors and staff described multiple citizen reports about disturbed yards and uneven remediation after underground work.
Councilors said the two recent complaints mainly involved trenching in easements; staff advised residents to contact their insurance companies and the public-utility regulator (referred to in the record as “the Pu”) if needed. Officials said earlier Omni fiber complaints had generally been remediated when the contractor was notified, and that Brightspeed had initially addressed issues but had at times required additional follow-up. Staff offered to provide residents with contact information for the contractor and to assist in follow-up communications.
Council did not take formal action beyond instructing staff to continue outreach to affected homeowners and to coordinate with the utility contacts to ensure remediation gets completed.
