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Metrocrest Services says it served nearly 29,000 people last year; local Farmers Branch clients receive expanded services
Summary
Gabe Madison, CEO of Metrocrest Services, told the Farmers Branch council the agency served almost 29,000 people agency‑wide in 2025 and is deepening wraparound supports for Farmers Branch residents, including rent/utilities aid, food distribution, workforce development and senior meal delivery.
Gabe Madison, chief executive officer of Metrocrest Services, presented the nonprofit’s annual update to the Farmers Branch City Council and described deeper engagement with local residents despite a modest projected decline in unique individuals served.
Madison said Metrocrest served "almost 29,000 people" in 2025 and emphasized the organization is expanding partner services and ‘going deeper’ with clients who return for multiple supports. He reported Farmers Branch‑specific results for the last six months: 56 households received rent and utilities assistance totaling about $55,000; roughly 436,000 pounds of food were distributed (about 366,000 meals); and workforce development, hot‑meal delivery to homebound seniors, and on‑site partner clinics are all expanding.
Metrocrest’s new CEO described strategic goals to increase the number of on‑site partner organizations from 38 to 60 by summer 2027 and to 100 by 2029, and highlighted food‑as‑medicine and nutrition education programs showing high demand. Council members thanked Metrocrest for services and asked clarifying questions about trends and partner recognition plans.
What happens next: Metrocrest will continue partnering with the city on outreach and programming; council members asked staff to maintain visibility of partners and referral paths for residents seeking services.
