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Lancaster council presses for updates after police body-camera storage filled in months

Lancaster City Council · September 25, 2024
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Summary

Council members pressed staff for regular updates after IT reported that the department's 5-terabyte server filled within four months, prompting evaluation of cloud migration and vendor coordination with Motorola and third-party providers.

Lancaster officials pressed staff for monthly updates after the city's police body-camera storage quickly reached capacity, staff reported during the council's monthly reports.

IT staff said the city started with a 5-terabyte server for body-camera footage and that it filled in about four months. Council members raised concerns that footage retrieval and timely access to recordings are critical to public accountability and officer safety.

"We started with 5 terabytes, and after 4 months, that was already full," an IT staff member said. Council members and staff discussed moving to a cloud-based storage solution to provide backups and greater capacity, but staff cautioned that a cloud migration would be more expensive and requires coordination with vendors. Staff identified Motorola and another vendor (referred to as vt3 in discussion) as participants in ongoing troubleshooting.

City staff said they have been working with a former IT director and with vendors to resolve retrieval and storage issues and asked the council for patience as they develop a solution. Council members asked that the city provide updates at each council meeting until the problem is resolved.

The council did not take formal action beyond requesting regular updates and continued vendor coordination; no procurement decision was made at the meeting.