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Council discussion flags aging meters and weak conservation incentives under flat-rate billing

Lancaster City Council · March 13, 2024
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Staff raised that aging mechanical water meters may under-report flows in some locations, potentially explaining water loss and weakening conservation incentives; council discussed targeted meter replacement and whether to capitalize replacement costs or raise usage charges.

City staff and councilors discussed water-meter accuracy, billing structure and the cost trade-offs of replacing aging meters during the meeting.

A staff member (S1) said many meters were installed roughly 20 years ago and that mechanical wear can cause under-reading — in some cases to as low as mid-60s to 70% of flow — which both undercounts water use and reduces customers' financial incentive to conserve. The staff member noted roughly 6,800 customer accounts exist and that not every account corresponds to a single meter; some meters currently are not being read.

Councilors and staff debated options: continue flat-rate charges to ensure revenue stability for staffing and debt service; target replacement of meters known to be inaccurate; or capitalize meter replacement costs and pass them to customers. One staffer said the city performs limited meter replacement where units are not cost-effective to maintain.

No formal motion to change rates or launch a full replacement program was recorded in this segment. Councilors asked staff to gather more detailed counts and cost estimates before any decision about broader meter replacement or billing changes.