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Local ambulance services warn of staffing, reimbursement and aging equipment pressures; request multi‑year capital support
Summary
Ambulance leaders told the board volunteer declines and low reimbursement rates have forced stipends and payroll changes; they asked the town to help with capital replacements including a new ambulance (estimated $322,000) and power stretchers/monitors spread across multiple years.
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Representatives of local ambulance services briefed the board on operations, funding constraints and capital needs, emphasizing three related pressures: declining volunteerism that drives up personnel costs, low reimbursement from Medicare and Medicaid relative to billed charges, and rising equipment prices.
Speakers said a typical ambulance trip can be billed around $1,000 but Medicare and Medicaid reimburse only a fraction (the transcript included examples of Medicare paying roughly $200 and Medicaid less than $100), leaving services to bridge the gap with collections, grants and municipal support. Leaders described a shift away from pure volunteer staffing toward stipends and paid crews to maintain 24/7 coverage and meet response expectations.
On capital needs, ambulance representatives asked for town help financing a replacement for a 2009 chassis ambulance that has persistent suspension and chassis problems; the quoted purchase price was about $322,000 for a replacement vehicle, with the service offering to cover roughly $165,000 from reserves and asking the town to spread the remaining cost across multiple budget years. They also listed equipment needs (power stretchers and monitors) and noted that specialized items such as motorized stretchers can cost substantially more than a decade ago.
No final vote on municipal support occurred at the meeting; the board indicated it will review phased funding options and asked for formal cost estimates, reserve positions and potential loan options before making a commitment.

