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Sebago board to review CivicPlus website renewal and compare GA outsourcing options
Summary
Select Board directed staff to obtain the CivicPlus contract and prepare a cost and service comparison, and requested a separate year-over-year caseload and cost analysis before deciding whether to outsource General Assistance to a regional vendor.
The Sebago Select Board on Tuesday directed staff to gather the CivicPlus website contract and bring a comparative analysis to its June 2 meeting, after staff described an offer to migrate the town’s aging website under a grandfathered account and provide staff training at modest cost.
Leticia, a town staff member, told the board the current site is “sunsetting” and that CivicPlus offered to migrate the town without charging a migration fee and to provide three staff trainings. “We wouldn’t be paying for the migration,” she said, and staff reported the vendor was willing to honor a modest, roughly 5% annual increase for an interim year to preserve pricing and buy time for implementation.
Select Board member Richard pressed staff to confirm that no contract had already been signed. “I could swear that I heard you say that you have entered into a contract,” he said; staff clarified no binding contract was executed and that the board must approve any renewal.
In a related procurement discussion, the board heard from staff and neighboring-municipality representatives about outsourcing General Assistance (GA). Board members were told the regional GA providers bill quarterly, maintain a software system with a roughly $750 annual fee and hourly support in the roughly $70–$75 range, and can assist with reporting and compliance. Several members asked staff to prepare a year-over-year comparison that models the town’s actual caseload and costs under a CivicPlus or regional-GA arrangement versus continuing the current local provider.
The board’s motion asks staff to circulate the CivicPlus contract, assemble cost comparisons for website services, and provide a GA caseload/cost breakdown for the June 2 meeting so the board can decide whether to renew a one-year arrangement or pursue a vendor transition.
The town manager’s office will circulate the vendor materials and the proposed contract to select board members before the next meeting.
