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Zeeland BPW approves January cash disbursements; reviews customer metrics and billing changes
Summary
The board approved January 2026 cash disbursements and monthly transfers with all aye votes, reviewed reserve assumptions and account balances, and heard staff outline customer metrics and planned changes to commercial meter read dates and downtown trash billing evaluation.
Commissioner Query moved and Commissioner Walters seconded approval of the January 2026 cash disbursements and regular monthly transfers; the minutes record 'Motion carried. All voting aye.' The board reviewed cash and investment balances and staff noted reserve assumptions (10 percent of budgeted operating expenses before depreciation) and provided tabular totals for electric and water fund balances.
ACM/Finance Director Plockmeyer presented customer metrics for January 2026: 203 overdue/disconnect notices, 8,006 active accounts, 8,043 bills sent, 2,692 paperless bills, 2,219 pre-authorized payment customers and 3,087 Invoice Cloud participants (2,296 by credit card and 791 by EFT). December 2025 comparable metrics were also provided.
Plockmeyer also outlined an operational plan to shift Commercial and Industrial customers from a 20th-of-month meter read date to an end-of-month read date; staff will begin with BPW and City-owned accounts and aim to complete transitions by June 30, 2026. The board also discussed evaluating whether BPW should assume billing for downtown centralized dumpster trash service — staff said SpryPoint would simplify administration and that potential cost savings for downtown property owners were a reason to evaluate the change further.
