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Muskegon County adopts web and social media policies and moves to replace failing digital sign
Summary
The board approved a new web governance and branding policy and social media guidelines, and authorized solicitations for land-records technology and replacement of a Marquette Avenue digital sign; county IT emphasized ADA compliance and protecting against impersonation and misinformation.
The Muskegon County board approved a countywide web governance policy and social media guidelines and authorized solicitations for land-records technology and a replacement for a failing digital monument sign.
The county IT director told commissioners the web governance policy and branding guide — developed over about six months and reviewed by corporate counsel — aim to create a unified county voice online, improve trust, and guard against impersonation and misinformation. The IT director said the policy also addresses Americans with Disabilities Act web accessibility requirements.
Separately, the board authorized procurement to solicit vendors for land-records technology for the Register of Deeds office; a county representative said the current system is outdated and the solicitation will evaluate whether to retain the existing vendor or move to a more cost-effective solution.
The board also authorized the replacement of the Marquette Avenue/Quarterline Road outdoor digital sign after gradual panel failures and the manufacturer’s discontinued support; the county turned off the dynamic panel portion by March 2026 to avoid a partially blank display. All motions passed by voice vote.
