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Whitefish Bay board adopts 2026–2030 communications plan and sets ADA‑accessibility timeline
Summary
The village board adopted a 2026–2030 communications plan emphasizing transparency, enhanced website features and a DOJ/WCAG digital accessibility transition plan with a compliance target of April 26, 2027; trustees discussed internal communications and technology integration for employees.
The Whitefish Bay Village Board voted on Feb. 16 to adopt a new 2026–2030 communications plan intended to centralize outreach, improve digital access and strengthen two‑way engagement with residents and stakeholders.
The plan inventories current channels — the village website, biweekly e‑newsletter, social media, public meetings and recorded video — and proposes initiatives including a consistent visual brand, website enhancements (AI search, interactive mapping and dashboards), ADA digital accessibility upgrades and a quarterly communications insert to utility bills.
Staff highlighted a DOJ‑driven accessibility timeline: the plan notes a transition to technical standards the U.S. Department of Justice adopted from the Web Content Accessibility Guidelines and identifies April 26, 2027 as the target for compliance for smaller jurisdictions. A staff member described the work as a “heavy lift” that will require vendor selection and archival remediation for past content.
Trustees discussed internal communications measures such as universal village email addresses, intranet options for department coordination, and practical delivery methods for employees who rely less on email. One trustee emphasized simplicity and accessibility in any new visual identity to avoid font or format barriers for users and ADA compliance.
A trustee moved to adopt the plan; the motion was seconded and carried on a voice vote. The transcript records no roll‑call tally.
What’s next: staff will move forward with implementation planning, vendor outreach for digital accessibility work and internal rollout steps (employee email standardization and intranet options), and will return to the board with vendor and timeline recommendations.
