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Miranda Dick: time-reporting errors driving Osage County payroll problems; consultant to deliver fixes
Summary
Consultant Miranda Dick of SJHL told commissioners that nearly all of SJHL's time has been dedicated to payroll support since early May because of inconsistent time entry and incomplete pay configuration; she will produce recommendations and meet with county staff next week with a follow-up scheduled for June 23.
Miranda Dick, representing SJHL, told the Osage County Commission on June 9 that nearly all of her firm’s time in recent weeks has been devoted to payroll support, and that recurring payroll errors stem primarily from inconsistent time‑reporting practices and incomplete payroll configuration.
"100% of SJHL's time has been on payroll support," Dick said, describing work that has included responding to employee and department inquiries, running payroll and researching and making correcting payroll runs. She said her review found nearly all outstanding issues trace back to how time is entered and how pay groups and pay‑configurations are set up in the payroll system.
Dick outlined key problems: inconsistent entry practices among teams, incomplete pay configuration that leads to holiday pay being doubled for some employees and skipped for others, and gaps where leave balances were maintained in spreadsheets rather than converted into the payroll system. She said three or four terminated employees may be owed PTO payouts but that the county lacks converted leave-balance data; she said those balances could likely be reconstructed if the county provides rules about accruals, carryover and ownership.
What comes next: Dick said she will prepare specific recommendations, prioritize consistency in time‑reporting and pay‑group configuration, and meet with Tony Parish next week to walk through fixes and testing procedures. She told commissioners she will aim to get recommendations to Tony in the first part of next week and that SJHL will return with an update at the commission's June 23 meeting.
Commissioners asked whether withholding and employee tax setups were correct; Dick said she was not aware of withholding errors but recommended a full audit of employee setups to be safe. She said that once configuration issues are addressed, a single payroll run should take a day to a day‑and‑a‑half to process and would free SJHL to resume trial balance and accounting work.
No vote was taken; commissioners requested a set of recommendations and a two‑week progress update.
